Terms of Service

These Terms govern your use of gottaSay ("the Service"), available at gottasay.app. By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Who we are

The Service is operated by the gottaSay team, based in the Republic of Serbia. Company and contact details will be added here before public launch.

2. What the Service does

gottaSay lets account holders create digital suggestion boxes and polls, and lets anyone with a link or QR code respond to those boxes anonymously. Account holders see the responses through their dashboard.

3. Your account

To create suggestion boxes you must sign in with a Google account. You agree to:

• provide accurate information;
• keep your account credentials secure;
• be responsible for activity that takes place under your account.

You may close your account at any time.

4. Acceptable use

You agree not to:

• use the Service for any unlawful purpose;
• submit, host, or distribute content that is illegal, threatening, defamatory, harassing, hateful, infringing, deceptive, or sexually explicit involving minors;
• attempt to identify, harass, or retaliate against individual responders;
• attempt to disrupt the Service, bypass security measures, or access the Service or its data in ways not permitted by these Terms;
• use automated tools to flood, spam, or otherwise abuse the response process;
• resell, sublicense, or commercially exploit the Service without our prior written consent.

We may remove content or suspend or terminate accounts that violate these rules.

5. Your content

You retain ownership of the content you create or submit through the Service ("Your Content"). By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit, and display Your Content for the purpose of operating and providing the Service.

If you create a suggestion box, you are responsible for:

• the lawfulness of the questions you ask;
• how you handle the responses you receive;
• complying with applicable privacy and consumer protection laws in respect of your responders, including informing them how their responses will be used.

6. Responses

Responses submitted to a suggestion box are visible to the owner of that box. By submitting a response, you confirm that the content is your own and does not violate these Terms. Do not submit personal data or sensitive information about yourself or others unless explicitly asked to.

7. Privacy

Our handling of personal data is described in our Privacy Policy.

8. Service availability

The Service is provided on an "as is" and "as available" basis. We do not promise that it will always be uninterrupted, error-free, or available in any specific region. We may change, suspend, or discontinue features at any time.

9. Pricing

The Service is currently free to use. We may introduce paid features in the future, with reasonable notice.

10. Termination

We may suspend or terminate your access to the Service if you violate these Terms or applicable law. You may stop using the Service at any time. Sections that by their nature should survive termination (including ownership, disclaimers, and limitation of liability) will continue to apply.

11. Disclaimer and limitation of liability

To the maximum extent permitted by applicable law, the Service is provided without warranties of any kind, express or implied. We disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Service. Our total liability for any claim arising from these Terms or your use of the Service will not exceed the amount you paid us in the twelve months preceding the claim (which, on the free tier, is zero).

12. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, liabilities, and expenses arising out of your use of the Service, Your Content, or your violation of these Terms or applicable law.

13. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date will reflect any changes. Material changes will be communicated through the Service. Continued use after the changes take effect constitutes acceptance.

14. Governing law and disputes

These Terms are governed by the laws of the Republic of Serbia. Any dispute arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the competent courts of the Republic of Serbia.